Shipping policy
1. ORDER PROCESSING
Orders are typically processed within 1–5 business days.
Processing times may vary due to:
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Supplier inventory
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Verification procedures
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High order volume
Orders are not processed on weekends or holidays.
2. SHIPPING METHODS
We ship through third-party carriers.
Available options and rates are displayed at checkout.
We reserve the right to:
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Select the carrier
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Upgrade shipping at our discretion
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Split shipments when necessary
3. DELIVERY ESTIMATES
Delivery times are estimates only.
We are not responsible for delays caused by:
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Carrier delays
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Customs clearance
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Incorrect addresses
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Weather events
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Force majeure events
4. RISK OF LOSS
All products become the responsibility of the customer upon confirmed delivery by the carrier.
Delivery confirmation, including photo confirmation where available, constitutes proof of delivery.
5. ADDRESS ACCURACY
Customer is responsible for providing accurate shipping information.
We are not responsible for:
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Incorrect addresses
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Undeliverable packages
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Refused shipments
Reshipment may require additional payment.
6. LOST OR STOLEN PACKAGES
If tracking shows delivered:
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We are not responsible for theft
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Customer must file claim with carrier
If tracking shows lost in transit:
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We will assist with carrier claim
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Resolution is subject to carrier investigation
7. INTERNATIONAL SHIPPING
International customers are responsible for:
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Customs duties
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Import taxes
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Brokerage fees
We are not responsible for customs delays or fees.
8. HIGH-VALUE ORDERS
We may require:
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Signature confirmation
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ID verification
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Manual fraud screening
Failure to comply may result in order cancellation.
9. SHIPPING DAMAGE
Damage claims must be reported within 48 hours of delivery.
Photographic evidence is required.
Failure to report within 48 hours may void eligibility for replacement.
10. MODIFICATIONS
We reserve the right to update this Shipping Policy at any time.
Continued use of the Site constitutes acceptance of updated terms.